Privacy policy

Curio Brands, LLC and its related subsidiaries and affiliated entities are committed to respecting individual privacy and protecting the personal information entrusted to them. This Privacy Policy explains the ways information may be collected, used, stored, maintained, and disclosed when visitors interact with the website, communicate through electronic channels, use mobile or desktop applications, or respond to advertising and promotional materials displayed through third-party platforms that direct users to this policy. The practices described here apply specifically to information obtained through these digital channels and do not extend to information collected through offline activities, unrelated websites, or independent third-party services that operate outside the company’s control. By accessing or continuing to use the website, visitors acknowledge the practices described in this policy and understand that the policy may be revised from time to time as business operations, technologies, or legal requirements change.

The website is designed for a general audience and is not intended for children below the age of sixteen. Curio Brands does not knowingly request or collect personal information from individuals under sixteen without appropriate parental authorization. If the company becomes aware that information belonging to a child under this age has been unintentionally obtained, reasonable steps will be taken to remove the information from applicable systems as soon as practical. Parents or legal guardians who believe that a minor may have submitted personal information are encouraged to contact the company so that the matter can be reviewed and appropriate action can be taken.

Different categories of information may be obtained depending on how visitors interact with the website and its services. Personal information may include details such as a customer’s name, mailing address, email address, telephone number, IP address, account information, or other identifying details voluntarily supplied during an interaction. The company may also collect technical and statistical information that does not necessarily identify an individual directly. Such information can include browser characteristics, device information, operating system details, internet connection data, general location information, navigation activity, and other usage patterns that help the company understand how its digital services are being accessed.

Information may be supplied directly by visitors when they create an account, place an order, complete a survey, participate in a promotional campaign, enter a contest, request assistance, or communicate with customer service. Certain transactions may require payment and billing information so that purchases can be completed and orders properly fulfilled. Visitors may also voluntarily submit comments, reviews, photographs, or other material for public display. Anyone choosing to publish information in an openly accessible area should understand that information shared publicly may be viewed or copied by others, and complete control over publicly available material cannot always be guaranteed.

The website may also gather information automatically as visitors browse and interact with its features. Technologies such as cookies, tracking pixels, web beacons, local storage, and similar tools may record information about browsing behavior, traffic sources, device characteristics, approximate location, and interactions with website content. This information can help maintain website functionality, recognize returning visitors, understand usage trends, improve digital performance, and present content that may be more relevant to individual interests. Advertising partners and other third-party providers may independently use comparable technologies when delivering advertisements or measuring campaign performance. Because these outside organizations operate independently, their information practices may be governed by their own privacy policies and terms.

Information collected through the website may be used for a variety of legitimate business purposes. These purposes can include processing purchases, responding to customer requests, maintaining accounts, providing requested services, communicating important transaction or account notices, fulfilling contractual responsibilities, improving website functionality, and developing a smoother overall user experience. Information may also be combined or transformed into aggregated or anonymized data for statistical analysis, research, performance measurement, and business planning. Where required, promotional communications may be sent with the appropriate consent, allowing customers to learn about products, services, special opportunities, or selected offers from the company and its business partners.

Personal information may be disclosed in limited circumstances when doing so supports normal operations or satisfies a legitimate legal requirement. Information can be provided to affiliated businesses, contractors, technology providers, payment processors, logistics partners, marketing service providers, or other vendors that perform necessary services on behalf of the company. Information may also be disclosed during a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction. Additional disclosure may occur when required by law, requested by authorized government authorities, necessary to enforce applicable terms, investigate suspected fraud, protect property, or defend the rights and safety of the company, customers, employees, or other individuals.

Visitors have several options for managing how certain information is collected and used. Browser controls may allow users to restrict, block, or delete cookies and related technologies, although disabling these tools may affect portions of the website or limit certain functionality. Customers may also choose to stop receiving promotional communications by using available unsubscribe mechanisms or contacting the company directly. The company does not sell personal information. Depending on applicable law, individuals may request access to personal information, ask for inaccurate details to be corrected, or request deletion of information maintained about them. Additional verification may be required before completing certain privacy requests to protect customer accounts and prevent unauthorized access.

Residents of California may receive additional privacy protections under applicable state privacy legislation. These rights can include requesting information about personal data collected, asking for deletion of qualifying information, obtaining copies of certain personal records, and receiving information regarding categories of data shared with third parties for applicable marketing purposes. Privacy rights and available options may differ depending on where an individual resides and which laws apply to the particular request.

The company maintains administrative, technical, and organizational safeguards intended to reduce the risk of unauthorized access, misuse, alteration, disclosure, or loss of personal information. Security procedures are reviewed and improved as technologies and potential threats develop. Nevertheless, no website, electronic communication method, storage system, or internet transmission can be guaranteed to be completely secure. Visitors should therefore use reasonable caution when submitting sensitive information online and should take appropriate steps to protect account credentials and personal devices.

This Privacy Policy may be changed periodically to reflect operational developments, technological improvements, regulatory requirements, or modifications to data handling practices. Updated versions will be made available through the website, and material changes may be highlighted through appropriate notices so visitors have an opportunity to review the revised provisions. Continued use of the applicable digital services after changes become effective indicates acceptance of the updated practices to the extent permitted by law.

Customers who have questions about privacy practices, wish to submit a data request, need assistance understanding their available choices, or require information in an alternative format may contact the company through its available customer communication channels. Written correspondence, email inquiries, and telephone assistance are available for individuals seeking clarification or support regarding personal information and privacy preferences.